The staff is always nice and helpful. I love seeing the same security man at each visit.
I went to the library to study for an upcoming board exam, as I am a healthcare professional. I chose a corner table where no one was around and had my study materials laid out. It is raining outside and there is a little chill inside the library so I put on my hoodie. Some time passes then a security person breaks my focus to tell me I have to take my hoodie off my head. I was respectful and did so without hesitation or conflict. My concentration was broken so I decide to walk around and notice there are several people, more than 3, wearing baseball caps and beanies sitting at computer terminals and other tables, which this security person had to walk by to get to the corner I was sitting near, and nothing seemed to have been said to them. So this security person saw I was reading and focusing and interrupts me for having a hoodie on my head?! My study vibe was gone. Is it the library policy that prohibits the use of just hoodies or was this security person arbitrarily deciding to bother me because they felt like it?
Meanwhile there is a seemingly teenage worker who keeps walking by "dusting" the same shelves near the area I was sitting to, apparently, find a part of the library in which the supervisor could not see the person text on the cell phone.
This is the slowest library I have ever been to in my life! The only reason I come to this location is because it is close to my house. The staff is rude and extremely slow. It makes no sense to wait over 5 min EVERY time I visit just to check out my books. The staff is never in the front of the library and the other workers are in no hurry to ever help assist you. PLEASE INVEST IN A SELF CHECKOUT SO YOUR PATRONS CAN GO ON WITH THEIR LIVES OUTSIDE OF THIS LIBRARY!
Indifferent and hostil staff,Condesending attitude noted.,when attempting to renew services.I'll stick with the main branch.,the risk of being exposed to rude,hostil employees,out weigh any benefit,this once lovely branch could offer.
Great library! Building outreach to the community and working hard to improve reading skills of our youth.
East Shelby Library Memphis Public Library is a US Library based in Memphis, Mississippi. East Shelby Library Memphis Public Library is located at 7200 E Shelby Dr, Memphis, TN 38125, USA.
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